Business As Usual!

02/11/2009

Here at Toolventure we understand how frustrating it can be when you are waiting for goods ordered on the Internet to arrive. In light of the continuing disputes affecting Royal Mail services we wanted to reassure our customers that it is business as usual at Toolventure.co.uk

Secure & Reliable Delivery

Since we use couriers for 100% of our deliveries your order will not be affected by delays in the postal system. Our straightforward delivery policy means that you can be sure of receiving your order as normal.

Place your order by 3pm and it will be delivered by 12 noon the next working day! You can also upgrade your order to by 10am next working day or choose a Saturday delivery for even greater flexibility.

Orders for delivery to the Scottish Highlands, Scottish Irelands, Northern Ireland, Republic of Ireland and Europe are sent on a standard service and delivery times will vary. See our Delivery Section for full details

24/7 Parcel Tracking

Your parcel is also trackable at every stage of its journey from our warehouse to you door. Our couriers will send you a tracking email once your parcel has been collected from us and again once the parcel is out for delivery. You can also track the parcel around by clock by entering your tracking number into their website.

Convenient Redelivery

In the event that you are not in when the courier attempts to deliver your parcel a second attempt will automatically be made the following working day. If the second attempt is also unsuccessful your parcel will be held at the local depot and you can rearrange a delivery to suit you by following the information left on the calling card.